Q: What does the rental process actually look like from start to finish?
It's a simple four-step flow:

1. Choose your rental dates, browse and select your florals.

2. Check out and submit your 50% retainer.

3. Then leave the rest to us. Once your retainer is in, your date is officially secured.

4. For Central Texas events, ReBloom handles delivery, installation, repurposing, and post-event pickup — all included with qualifying orders.

If you're out of state or further than delivery and set up allow, we'll ship directly to you!

Q: How do I know if the florals I want are available for my date?
Availability is updated in real time on the website, so you won't be able to check out with pieces that are already reserved for your dates. What you see is what's actually available — no guessing, no back-and-forth to confirm.

Q: What does "repurposing" mean, and is that something I have to coordinate?
Repurposing means we restyle and move your arrangements between ceremony and reception so you get more out of every piece — without you lifting a finger. Our team coordinates all of it directly with your venue or planner, so it happens seamlessly in the background while you're celebrating.

Q: Do I need to worry about returning the florals or cleaning anything up?
Not at all. We handle pickup after your event, so there's no late-night breakdown or hauling arrangements to your car. The one thing we do ask is that all pieces are returned in the same condition they were delivered — just treat them with care and we'll take it from there.

Payments, Rescheduling & Delivery

Q: How does payment work, and when is everything due?
A non-refundable retainer of 50% is due at checkout to secure your date. The remaining balance is charged automatically 15 days before your event — no need to remember to log back in or send a separate payment.

Q: What happens if I need to move my wedding date?
Life happens, and we get it. If you give us at least 30 days' notice and your new date is available, any payments already made transfer to the rescheduled event. If your original florals aren't available for the new date, we'll work together to find a collection that fits. For cancellations made 60 or more days before the event, any payments beyond the initial retainer will be refunded.

Q: Where do you deliver, and is there a fee for venues farther out?
We serve Austin, Dripping Springs, Wimberley, Georgetown, Waco, San Antonio, and the surrounding Central Texas area. Events located more than one hour from Central Austin may incur a travel fee based on drive time and logistics — typically $50 per additional hour. If you're not sure whether your venue falls within range, just reach out and we can confirm.