Privacy Policy

Privacy policy

Effective Date: January 1, 2026
ReBloom Rentals (“ReBloom,” “we,” “our,” or “us”)

At ReBloom, we value your privacy and are committed to protecting your personal information while providing a seamless rental experience. This Privacy Policy explains what information we collect, how we use it, and how we protect our brand, website content, floral designs, and intellectual property.

By using our website, submitting an inquiry, or placing an order, you agree to the terms outlined below.

Information We Collect

When you interact with ReBloom, we may collect personal and event-related information including:

Name
Email address
Phone number
Billing and delivery address
Event date and venue details
Payment and transaction information
Delivery instructions
Secondary contact information
Planning notes or customization requests

This information is collected when you:

Submit an inquiry
Complete checkout
Sign a proposal or contract
Join our mailing list
Contact us directly

How We Use Your Information

We use the information collected to:

Process and manage reservations
Coordinate delivery, setup, repurposing, and pickup
Communicate regarding your order or event
Maintain internal records and workflow organization
Improve our website, services, and customer experience
Protect against fraud, misuse, or unauthorized commercial activity

We do not sell or rent your personal information to third parties.

Custom Fields, Notes & Workflow Data

To provide a smooth rental experience, we may collect additional information through custom forms, questionnaires, notes, tags, or workflow systems related to your event.

This may include:

Venue logistics
Setup timing
Floral preferences
Planner or coordinator information
Internal fulfillment notes

These details are used strictly for operational and customer service purposes.

Document & File Storage

For privacy and security reasons, ReBloom does not permanently store sensitive uploaded documents on our servers.

If documents or files are referenced for planning purposes, we may store:

Internal notes
Tags
Externally hosted file links (such as Google Drive or Dropbox links provided by the client)

Clients are responsible for ensuring any third-party file-sharing links they provide are secure and properly permissioned.

Intellectual Property & Commercial Use Restrictions

All content on the ReBloom website and associated marketing platforms is the exclusive property of ReBloom Rentals unless otherwise stated.

This includes, but is not limited to:

Floral designs
Styling concepts
Installation concepts
Product names
Rental collections
Website copy
Graphics
Branding
Logos
Images
Videos
Educational materials
Marketing content

Unauthorized Use Prohibited

No person, business, rental company, florist, event company, designer, stylist, content creator, or third party may:

Copy or recreate our floral designs for commercial use
Use our images, branding, or website content without written permission
Screenshot, reproduce, distribute, or republish our content for business purposes
Use our floral inventory, installations, or products for resale or re-rental purposes
Rent ReBloom inventory on behalf of another rental company or commercial entity
Use our products or imagery to market competing rental services
Represent ReBloom work as their own

Commercial photography, styled shoots, workshops, editorial use, publication use, vendor marketing, or promotional use involving ReBloom products may require written approval and/or vendor credit.

Unauthorized use may result in denied service, cancellation of bookings, legal action, and/or financial damages.

Photography & Marketing Use

ReBloom may photograph or share event installations, floral designs, and venue setups for portfolio, website, editorial, advertising, and social media purposes unless otherwise agreed to in writing prior to the event.

We make every reasonable effort to respect client privacy and avoid sharing sensitive personal information.

Third-Party Links & Platforms

Our website may contain links to third-party platforms or services. ReBloom is not responsible for the privacy practices, security, or content of external websites or services.

Data Security

We take reasonable precautions to protect your information through secure platforms, payment processors, and operational safeguards. However, no website or electronic transmission can be guaranteed 100% secure.

Policy Updates

ReBloom reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on our website with the revised effective date.

Contact

For questions regarding this Privacy Policy or the use of our content, please contact:

ReBloom Rentals
Austin, Texas
Email: [email protected]
Website: https://www.rebloomrentals.com

How and why we use cookies

Cookies & Tracking Technologies

We use cookies and tracking technologies to understand how visitors use our store and checkout, so we can improve the experience and measure performance. This includes tracking page visits and key checkout steps like starting checkout, entering payment details, and completing a purchase. The data collected is used to analyze visitor behavior and optimize our website and checkout flow. If you have Google Analytics (GA4) or Meta Pixel enabled, these tools may also collect and use this information for analytics and advertising purposes. You can manage your cookie preferences using the “Manage preferences” option in the cookie notice banner